I think that's fair, there definitely is room for improvement but atleast bus wise when I need to go somewhere in Portland I can take the bus or Max and get there. There definitely needs to be safety improvements and better infrastructure for bikes and pedestrians but transit wise it's pretty accessible. The main problem that does need improving is increasing frequency and the hours that transit runs. However route wise it's only once you leave Portland and go out into the wider metro area that the bus network starts to become very lacking.