They inexplicably tripled Mum's daily aged care fees. They admitted their error when I rang but said they wouldn't amend until the next quarterly review (in two months time!).

I asked for a letter acknowledging the error so that I could get the nursing home off our back but Services Australia said they can't do that: "just keep paying the wrong fees in the meantime... trust us bro".

They made a similar error a year later, backdating it ten years for a $108k false debt.

The aged care regulator, ACQSC, have been blatantly lying in emails to cover it all up.

And to top it all off there is Public Trustee foul play suspected.

I wrote to this journalist five days ago but have not received a response or even a read receipt yet. I imagine she is inundated.