The amount of times I saw posts on reddit saying "upvote this so the top Google result is this political meme" despite that being disproved years ago tells me that the average tech literacy of users is abysmal.

Generally speaking most things that people interact with are black boxes to them. They only know that X output occurs with Y input, they no idea or care about what happens in-between.

I thought at the beginning they didn't. That was the biggest complaint I heard at the time from my bartender friends. But it's been that way for years at the least. But there's a good possibility it wasn't intuitive at the time and they didn't know they could skip.