The ps2 was also quite bad in that regard, but the meme about using it upside down was the original ps1.

Console reliability took a sudden nosedive with the switch to optical drives.

I'm sure the sony consoles weren't the worst in that regard, but being by far the most popular meant you knew a bunch of people whose playstation would take half an hour to load a game if at all, but the one saturn you'd seen in your life worked fine.