yeah, it's just not fully compatible that touchpad it seems.
However, there's a trick.
These DELL laptops have an ubuntu equivalent usually. They used to sell them with either Windows or Ubuntu -- in cooperation with Canonical. And Canonical had SPECIAL repos for these laptops (different for each model), where you could find special driver versions for some hardware. This meant that you were stuck in the version of ubuntu LTS the laptop came with. You couldn't upgrade it to a newer version or to another distro. So I'd suggest you check if that model has an ubuntu equivalent, and then find their repo and see what kind of drivers they have for it. https://ubuntu.com/certified/laptops?vendor=Dell
If it's not there, it just means that this hardware piece is not compatible with linux period... It happens, Linux can't support absolutely everything out there, especially since they have been developing for Windows and not for linux.