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Way past its prime: how did Amazon get so rubbish? (www.theguardian.com)
submitted 1 year ago by to c/enshittification@lemmy.world
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Sick of scrolling through junk results, AI-generated ads and links to lookalike products? The author and activist behind the term ‘enshittification’ explains what’s gone wrong with the internet – and what we can do about it

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[–] 7 points 1 year ago
  1. The listings under Prime indicate overnight delivery until you actually check out or
  2. Overnight delivery is actually not a thing.
  3. Returns by Staples is a mess. If the cashier makes a mistake, they say you never returned the item. We are now having to take pictures of returns like we work for Amazon.
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