mine sent out an email on a Friday afternoon that we will start using the new time clock system

except she did not provide details on when we would start using it, how to use it, how to book non-project hours, etc

so, yep, there are definitely people who just send things out and don't think about how it actually works. also people need to clock in using that system, so how are they going to do that if they only are notified about it 20 minutes after they clock in on the old system...

Same