Who could have seen this coming?

Moderation and support teams are one of the most difficult and expensive problems in running social media platforms.

"Social Engineering" is a well known attack vector in cyber security. I can recommend "The Art of Deception" by Kevin Mitnick (or just read his wikipedia page, it's wild).

On Instagram I can't even click the "more" button half the time. I have scroll to a certain point

In the future we will all be able to get free cheeseburgers from the Wendys AI vending machine just by asking nicely.