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[SOLVED] Can't watch videos on Amazon - sound works fine but no video (lemmy.cafe)
submitted 1 year ago by to c/linuxmint@programming.dev
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I remember watching films on Amazon Prime used to work just fine but it's been a few months since I watched anything and now, for some reason, it doesn't work anymore.

I hear the sound but there's no video - just black.

I tried Firefox, Opera and Librewolf - same Problem, so I wanted to ask here if the problem could be OS-related.

From the research I've done I found that apparently it could be something to do with hdcp copy protection, but I didn't get any error message in that regard.

Does anyone have an idea how this problem can be fixed?

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[–] 3 points 1 year ago (1 child)

In firefox you might need to enable playing drm protected content in the settings for that.

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    • [–] 2 points 1 year ago (1 child)

    Try using Chromium and see if it works, it may not either. I had to install google chrome on my wife's laptop but I can't recall if that was for netflix or amazon prime.

    Sorry that's a bit fuzzy, yes prime can work on mint, but it may need google chrome

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    • [–] 1 point 1 year ago (1 child)

    I have no problems with Prime in Zen Browser.

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