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IceDrive silently lost 12% of my files (3,000+ files) over 3 years. Check your backup NOW. (lemmy.world)
submitted 1 year ago by to c/privacy@lemmy.ml
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IceDrive lost thousands of my files without any notification. Their support escalated my ticket, then ghosted me for 2 weeks before closing it. I'm sharing a script to check if your files are actually backed up: https://github.com/rupumped/NicksAPPS/blob/main/Python/IceDriveVerification.py. Note that it requires argparse.

Usage: python IceDriveVerification.py C:\Documents C:\Photos C:\Projects --backup-root I:\

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[–] 6 points 1 year ago* (3 children)

IceDrive isn't unknown, but it is not well known. I think they've been in business for about 6 years. Backups are great, but not worth much if you don't audit them occasionally. 3000 files is a lot OP. Sorry you are in that position. I find it hard to believe tho, that they do not have a complete backup of your files. I mean, 3,2,1 is about a basic of a backup system to impliment. I'd press them harder.

Is this a free account or paid?

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  • [–] [S] 8 points 1 year ago (2 children)

    Paid. I also found it hard to believe, which is why I checked the logs, tried working with their support staff, and wrote my own program to confirm.

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