that make it sound bad and unprofitable
It is unprofitable, though.
OpenAI recently hit $10 billion in ARR and are likely to hit $12.7b by the end of the year, but they're still losing a lot of money. They don't think they'll make a profit until 2029, and only if they hit their target of $125 billion revenue. That's a huge amount of growth - 10x in 4 years - so I'm interested as to if they'll actually hit it.