I'm not sure if Disney could keep their mobile app working if their lives depended on it..

Browsing their recent reviews has a "1 star: please fix your shit" theme surprisingly often for an app published by a media giant.

I find it hard to imagine that the surprisingly frequent runs of 1-star "please fix your shit" reviews are balancing out to 4.4 star average without purchased bot account positive reviews.

It is staggering to watch unfold.

I cannot think of any previous example of such a large company utterly failing to attract the bare minimum talent needed to build and maintain the most fundamental part of their product.

Thank you for reading my Ted Talk. I don't know what my point is, other than Disney has bought so much of their competitors that they feel they don't even need to reliably deliver on their flagship product subscription.