Valve "played capitalism so well they broke it" and now Steam can't be replaced
(www.gamesradar.com)
I've worked for several ISPs. None can hold a candle to Cox Communications. They were public for a time, but as I heard it the family bought back control and privatised it again. Like Valve, they can do whatever the fuck they what, on whatever timeline they want.
Build a great product or service, the people come. Built shit, the people leave. Turns out that's how capitalism is supposed to work. Somehow the consumer has elected to buy products and services from companies that shit all over them. (NOT the case for Valve, because I didn't write that well.)