I agree, but it is out of warranty from Digital Storm. This is why I like to build my own machines, a year warranty seems very short.

I’d go to the part manufacturer if my system was out of warranty as well, but I wouldn’t be surprised if the part manufacturer turned my warranty claim down.

Exactly. It's the same reason why if your landlord hires a maintenance worker to do routine maintenance and they damage your property, you have to go after the landlord, not the contractor. It's the landlord's responsibility to go after their contractor.

Granted the landlord won't tell you that.

So true. Prebuilt computers are more expensive and this is supposed to be the reason why! If something goes wrong, you have one company to contact to get relief.