Or, hear me out, they're doing it to justify their continuous employment.

We could have stopped developing almost every piece of popular software in 2018 or so and the world would have been a better place, but imagine putting YouTube or whatever, Slack, Reddit, etc in maintenance mode a decade ago and only investing in scalability and stability. Wouldn't the world be a better place?

But that would mean that a lot of people would be out of a job, entire departments really, so they're doing crap to justify their existence

We need more paperclips and we need them now!!!

They also want training data from their employees correcting the agents so the agents can eventually replace them (that's what they're hoping for at least).