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Do you ever miss important client messages because everything’s scattered? (thelemmy.club)
submitted 7 months ago by to c/programming@programming.dev
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Not sure if it’s just me, but I’ve been running into this quite a bit.

My client conversations are spread across different messaging platforms, and sometimes important or more detailed discussions just get buried or overlooked.

It’s not even about the number of messages, it’s the fragmentation that makes it hard to keep track of everything in one flow.

Anyone else dealing with this? How are you keeping track of conversations without things slipping through?

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[–] 2 points 7 months ago

Just don't use IM apps to communicate with clients? I have always only known to do official communications over email. Is this not a universally well-established convention?

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