just give me my sht

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[–] 29 points 8 months ago (2 children)

Actually it's more spectacularly stupid design than merely asshole design.

Risking losing potential customers at the last step of the customer acquisition pipeline is incredibly idiotic - from the beginning of said pipeline (for example, an advert being shown to a person) until the end (the customer actually pays for something they bought) there's can be a ridiculous percentage of potential customer which drop of (something like 99.9%+ if it starts at "show advert")

As for somebody that's confronted with this at a checkout, just drop that shopping cart and go somewhere else (also valid in real life when you're at the till and they do something shitty - just drop it and walk away) since that's literally the point were shunning that store does them the most damage.

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  • [–] 7 points 8 months ago

    Totally agree, shopping cart abandonment is the number one e-commerce challenge, with around 70% of people getting right up to the "purchase" button and backing out.

    The sheer stupidity of this design decision is baffling.

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  • [–] 0 points 8 months ago

    I agree with everything you said. But what to do when you are broke? And the industry is monopolized? A lot of times it's either Amazon, Temu or Ali Express.

    /rant warning: kind of rant and the truth of the world we live in now

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