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[–] 19 points 10 months ago* (2 children)

It’s especially bizzare when git repos for “open source corporate alternative” type software uses it over their own repo’s issue trackers and forums.

WTF

They want the social media engagement, I guess. But still. It’s ridiculous how much of a blind spot folks have for it.

It also makes giving or getting any kind of support a hellish time sink, but that’s almost besides the point…

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  • [–] 3 points 10 months ago

    It also makes giving or getting any kind of support a hellish time sink, but that’s almost besides the point…

    You know, this comment just made me realize this might actually be the point for some companies.

    Its a cheap way to pretend that you care about customer service, while actually dissuading customers strongly from actually trying. Its also completely easy to bot vs having a human on a phone line.

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