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[–] 15 points 1 year ago (3 children)

Returned a multi-week Hertz rental a couple of days ago and had to fight with the staff to get to get a written acknowledgement of no damage.

Customers are supposed to just trust Hertz employees will self-report damaging the car after it has been turned in? Absolutely laughable considering how many times rental companies try to screw over their customers.

This is great info and I won't be renting from Hertz again.

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  • [–] 9 points 1 year ago (2 children)

    Why would anyone rent from a company that was convicted of persecuting their own customers because of the incompetence of the company?

    https://www.npr.org/2022/12/06/1140998674/hertz-false-accusation-stealing-cars-settlement

    Hertz fucked up repeatedly and people lost their jobs, were imprisoned and had their credit scores wrecked because Hertz couldn't find it's own cars on it's own lots.

    Why anyone would give them a fucking nickel is beyond me

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  • [–] 4 points 1 year ago (1 child)

    holy shit! i worked in travel insurance organizing rental cars in case of breakdowns, with hertz as one of our primary partners in some areas, and at least in central europe i didn't see cases like this. That's quite shocking to learn for me!

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