this post was submitted on 27 Jun 2025

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$440 Charge For A Wheel Scuff Raises Questions About Hertz's AI Rental Car Damage Scanner (www.jalopnik.com)

submitted 1 year ago by return2ozma@lemmy.world to c/technology@lemmy.world

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[–] RotatingParts@lemmy.ml 59 points 1 year ago (1 child)

AI is going to make customer service so much worse than it is now. Makes me want to be a customer as infrequently as possible.

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[–] WanderingThoughts@europe.pub 7 points 1 year ago

It's a lucrative market market for AI lawyer systems that automatically fight every claim.

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