I'm coming from a Capresso Infinity, if it matters. Was mostly happy with it, but it was on its last legs (horrible squealing noise when grinding beans) and wanted to try something new.

I just got the Baratza Encore ESP and ran the first couple scoops of beans through it to test different grind levels.

Seems like somewhere between 22 and 28 will be great for pour over. But I notice when I go up to 30 and above the grind starts getting inconsistent and at the top end for very coarse / french press grind, it's really chunky and not consistently sized grinds. Some normal coarse grind with what looks like big broken bean chunks.

I didn't experience this with my Capresso, even at the coarsest setting the grind was consistently sized and not chunky. Am I doing something wrong? Is this normal? Anything I need to do?

It matters to me as I alternate between a Hario V60 and a steel french press depending on mood, so need consistency on both ends (coarse and medium-fine.

Thanks!