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Discord customer service data breach leaks user info and scanned photo IDs (www.theverge.com)
submitted 1 year ago by to c/technology@lemmy.world
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[–] 128 points 1 year ago (4 children)

Lol I thought they were supposed to delete the ID images once confirmed

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  • [–] 30 points 1 year ago

    FTA: The IDs leaked were from people appealing age verification.

    That's different from the age verification process, which goes through a third party provider.

    In short, the leaked IDs were from a standard shitty support platform (Zendesk, Salesforce, etc), not the much-advertised "safe and private" age verification system.

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  • [–] 17 points 1 year ago

    Very first question in FAQ:

    Q: Does Discord or k-ID keep my selfie data?

    A: Discord only logs the k-ID age verification results used to unlock your account—it doesn’t save your selfie image. For questions about k-ID’s processes, please contact k-ID.

    So they are going to blame someone else.

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