Why cash? So you can split my $5 with the other 20 staff members? Or so you can hide it from your team? If your boss is taking money from the tip pool paid through card transactions that’s illegal. You are forcing industry problems onto the customer and frankly it’s not my problem. I feel bad for you but all I have are likes and prayers. I’m not gonna let employees who are scared to hold their employers accountable to guilt trip me into giving them my money. 10% is extremely reasonable considering the standard for service in restaurants right now. I can’t remember the last time I didn’t have to go find a staff member to get a refill.