Yeah, Razer does their own thing and they do it poorly. I do a lot of laptop and PC repair, and I take some pretty tough jobs. Razer jobs range from insane to impossible and will just break again a month later. They have awful cooling, their screens are completely glued, their hinges fail constantly, their motherboards popcorn if you try to replace components on them, and almost every one routes the screws on the motherboard through the power plane somewhere on the board, making even a hair of an overtightened screw cause a fried board.
Did I mention the ribbon cables? They make them out of the most fragile material and use way more than is necessary. They are worse than a New 3DS as far as how easy it is to break both the ribbons and sockets.
They are so bad. I will take a recent Alienware or a new MacBook any day of the week.