[–] [S] 1 point 2 days ago

Hey again. I know we spoke a while ago but I just thought I'd update you on the issue. I'm the one who was having audio glitches in TOTK on the Switch 1, and you suggested I might have a faulty cart.

I was away from home for a month and just finally got back to diagnosing this issue yesterday. So, yesterday I went out and purchased a brand new copy of the physical Nintendo Switch 2 Edition. It has a copy of the Switch 1 version after all. I discovered that the audio glitches are STILL present even on this brand new cartridge, so that takes the faulty cartridge idea out of the equation. I've just sent an email to Nintendo of Australia explaining the issue in great detail, as they seem to be my last hope of figuring this issue out. There just seems to be no way of fixing this issue. It's so weird because it doesn't happen in any other games, both physical and digital. I have 96 games in total, 46 physical and 50 digital, so this is a very strange rarity of an issue to have.

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  • [–] 3 points 1 week ago (1 child)

    Fair. If this is the Element client they're talking about, I don't know why they haven't implemented that yet because they're the biggest one. If it's another client though, it's a problem with the client, not Matrix.

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  • [–] 4 points 1 week ago (4 children)

    You can't opt out of video streams when you're in a voice chat. Is it really that big of a deal though? I mean it's a problem, but not something to discard Matrix over... Unless of course you have some other complaints you haven't metioned. Regardless, it depends on what client you use. Matrix being decentralised means you have to choose a client, and it's up to the client devs to have the features you want implemented.

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  • [–] [S] 1 point 1 month ago* (last edited 2 days ago)

    does the issue happen in handheld mode?

    I haven't tested that. After spending 2 hours today thoroughly re-testing in docked by playing through the whole Great Sky Island up until reaching Lookout Landing, I would have to do all of that again plus more in order to definitively prove whether or not it happens in handheld mode too, unfortunately.

    does the issue happen in other games?

    No. I've never experienced this in other games before.

    you could try deleting and reinstalling just the update data.

    Thanks. After reading your comment I gave it a try. I think the reason I didn't test deleting it back when I first had the issue in January was that I didn't have Nintendo Switch Online at the time, and my save data was not backed up to the cloud. So even though I know the save data is not supposed to be wiped if you delete the game data, I was scared by the small chance I might accidentally delete my 72-hour save.

    I have Switch Online now and have the save data on the cloud, so I just gave your suggestion a try.

    After deleting the data and re-updating the game, I started my original save file again. The cutscenes were playing fine... but that doesn't necessarily mean it's fixed... because as I mentioned, once the game has loaded that cutscene once, It's fixed for all future playback.

    So to double-check, I decided to do a very long test. I started the game on a completely fresh profile, and let each cutscene play out without skipping them. I needed to get far enough into the game to find a scene that the game hasn't yet loaded since updating. In this case, that was the scene where you first meet Ruaru outside of the Temple of Time. Everything seemed fine, and there were no glitches in that scene. However, I wasn't satisfied yet to know it's definitely fixed, because it was not a pre-rendered cutscene like the ones I've had the most issues with. So I spent 2 hours trying to rush through all the shrines on the Great Sky Island so that I could play the next 2 cutscenes with Zelda. Specifically the one where you see Zelda inside the Temple of Time, and the one where she receives Link's broken Master Sword right before you skydive to the mainland of Hyrule below. Over those 2 hours, I didn't experience a single audio glitch in gameplay. By the time I'd watched the second Zelda scene, I was 99.9% sure the audio was finally fixed. All I needed to do now was quickly rush to Lookout Landing to meet Purah, where I would play the last cutscene before turning off the game.

    I reached Purah, and the in-engine cutscene that played was perfectly fine. Unfortunately though, once the pre-rendered cutscene; the one where Purah recaps everything that happened to Link up until that moment in time played, the cutscene immediately began having audio issues!

    They were only minor, but as I mentioned earlier, sometimes they are minor, and sometimes they are extreme. Back in January there were not only audio-delays, but also rough audio-popping.

    I recorded all the footage again. I took the part of the video where the glitched cutscene happens, and made the word "GLITCH" pop onto the screen every time an audio glitch occurs, just to make it a bit easier for you to tell when it happens. Here it is: https://odysee.com/@Clips:db/Glitched-recap:a

    I don't believe the problem is with my HDMI port. This is a new monitor I only purchased 1 and a half years ago in early 2025. The HDMI port issue I mentioned in my main post only applies to my old monitor which I was playing on in 2023.

    I also don't believe the issue is with my capture card. If the audio delay was caused by my capture card, it wouldn't only be the sound effects that glitch in the cutscenes. Notice how in the first video I sent you, it is only the sound effects of Zelda jumping backwards, away from Ruaru and Sonia, that are out of sync. The actual voice lines are still perfectly in-sync with their mouths. If this was an issue with my capture card, ALL audio would be out of sync including voice lines. But they are not. I would also be experiencing the de-synced audio everywhere in gameplay, in all my games and on all my consoles. But it's only Tears of the Kingdom on the Switch 1 that has the issue.

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    TLDR: The cutscenes have audio glitches and some in-game sound effects glitch out the first time playing them. The save file was started the day the game came out, on 1.0. The glitched audio on the same save file occurs on the latest version 1.4.3. I made a video showing the glitch and am really hoping someone can help me fix the game. The glitches happen system wide, so not even deleting the save data from my System Settings will fix the game. I can't "Redownload" either, as I'm playing physically and did not purchase from the eShop. I've compiled a video demonstrating the glitch with both the in-game SFX and the in-cutscene audio, here: https://odysee.com/@Clips:db/Glitched-Audio-in-Tears-of-the-Kingodom:a


    Can anyone please help me out, and does anyone know if there is a fix for this glitch? I'm playing on the original Nintendo Switch, not a Switch 2.

    I started a save file in 2023 on the games version 1.0, the day Tears of the Kingdom released. I played 72 hours worth of the game over the next 2 and a half months, and recorded all the footage for my playthrough channel.

    Unfortunately I had to put the game on hold for an unforeseen amount of time, after the HDMI port on my monitor randomly decided to die. So I was no longer able to play the game until I got a replacement monitor.

    The problem was: I didn't have money. And I didn't finally get a new replacement monitor until 2025, and I haven't been able to get back to my playthrough until finally now, in 2026, over 3 years after starting.

    Early this year, after updating the game to version 1.4.2, I played a bit of TOTK on an entirely separate Switch profile (which of course is a different save file entirely). I was only casually playing a bit of the Sky Island in the beginning though.

    The problem was, I was experiencing strange audio glitches and audio-delays that ONLY happened during important pre-rendered cutscenes.

    I didn't know why this glitch was occurring, and an internet search did not provide answers. I ended up deleting the save data from that Switch profile entirely from the console from the System Settings. Unfortunately, not even this solved it. It would consistently have bad audio in the cutscenes.

    Skip ahead nearly 9 months, to late September 2026 (today). Today I meant to finally come back to my original save file and continue it at long last.

    There was an update available, so I updated from 1.4.2 to 1.4.3. After updating, I first launched the game on my second profile to see if there were still audio glitches. Unforunately... there were 🫤. But this time it was not only in the cutscenes (which is a dealbreaker on it's own), but I'm now also experiencing audio glitches upon the first time the game plays some sound effects. The first of note is the sound effect that plays when you pick up an item for the first time. Fortunately these audio glitches only occur the first time the game tries to play the sound effect. But it's still annoying, and isn't good for my future playthrough viewers. I still held onto the hope that this might not occur on my original Switch profile, but I couldn't know until I tried.

    So after this, I began my gameplay recording (which I'm still doing for my channel), and loaded my previous save data, which was last saved July 27, 2023.

    Everything loaded fine. But as soon as I opened the Purah Pad's map, the opening sound effect got cut-off mid-playing. That's annoying. The very next thing I did was open the memories tab and started rewatching the beginning cutscene with the mummified Ganondorf in the cave beneath Hyrule Castle. The audio played fine in this cutscene, which was promising.

    But then I tested the one Zelda memory that I've unlocked, specifically the one titled "Where Am I?". Annoyingly, I had the same glitched/out-of-sync audio in that cutscene as I had with the Ganondorf cutscene at the beginning of this year.

    So that means that even on my original save file, which I NEVER had any issues with in 2023 on the games version 1.0: the audio is STILL GLITCHED in both cutscenes and upon the first time the game loads some gameplay sound effects.

    To demonstrate the issues, I've compiled a video so you can see just two examples of the glitched audio. The first part of the video shows the sound effect glitch I had opening the Purah pad, the second part of the video shows the "Where am I?" Zelda memory playing with correct audio, and the third part of the video shows the same part of the cutscene playing with the glitched audio.

    After watching any cutscene once, the audio glitches are automatically cleared up. The example I've given is a less severe example compared to the issues I had earlier this year, but I still don't want it ruining my first experience with the rest of the cutscenes I've never seen yet in the game.

    The video: https://odysee.com/@Clips:db/Glitched-Audio-in-Tears-of-the-Kingodom:a


    Update Nov 11, 2026: Fixed broken links in the post and my reply to Zangoose below.

    [–] [S] 1 point 2 months ago (1 child)

    Thanks for the info and sorry for the very late response. I'm pretty lost on what I should do so I'm going to have to leave it for a bit longer before I get back to it, as I'm a bit too busy to deal with it all. But your message has given me some point to start with figuring this out. I'm just going to have to continue to record videos of my articles for the time being and hopefully someone more informed who bumps into this post in the future (if ever) might be able to help with some more info.

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  • [–] [S] 1 point 2 months ago (3 children)

    Thanks, I didn't even know Nintendo had an official RSS Feed. My understanding though is that an RSS feed typically pulls information from web page articles, and I don't think that the Switch displays web page articles. If the Switch is pulling information from somewhere using RSS, I have no idea where to begin to find out where. Maybe a modded Switch might be able to see an exact URL it's pulling from, but even if I modded my Switch, I don't know how to check that sort of thing.

    And of the RSS feeds Nintendo does provide, I've only been able to find the Nintendo UK feed (that you linked), and the possible existence of a Nintendo US feed. So even if the Switch is pulling articles from RSS, my Australian Switch is very unlikely to be pulling from anything from the US or UK.

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    The original Nintendo Switch automatically downloads all new articles to the system when you're connected to the internet. Since 2023, I noticed that the Nintendo Switch only has a limited capacity of articles it can store offline on the console. After you exceed the limit, it begins to delete the articles one-by-one in order of oldest to newest. Some exceptions are that it does not delete articles that you explicitly bookmarked, nor the introductory articles that appear the first time you ever start the console.

    Upon discovering this, I immediately realised how terrible this is for the preservation of Switch News Articles. It meant that by 2023, almost all pre-2020s news articles were permanently lost forever on the vast majority of console that are out there in the wild - because most people, even if they've never touched the News app on their console, have accumulated thousands of articles over time, thus causing the system to delete everything that is old.

    At the time, I hoped that maybe someone had created a homebrew app for modded Switch's, that maybe rips the articles sort of like ripping games, so that you can store a backup of them. I thought this was incredibly unlikely though. I didn't have time to look into it at the time, so, because I now knew that more and more articles were being permanently wiped from my console, literally EVERY SINGLE DAY, I just got out my capture card, and began recording videos of me scrolling through each and every single article. My hope was that I could save everything on my console, and think about the homebrew thing later.

    Well, that was three years ago, and I've still been recording every single article on my Switch since then. I've accumulated hundreds, possibly thousands of video file recordings of Nintendo Switch news articles. The only pre-2020s stuff I managed to archive were the few articles that I actually bookmarked back in the day. Otherwise, nothing earlier then June 2022 existed on my console anymore. My intention is to upload all these videos to The Internet Archive and Odysee (permaweb) when I get time to do so.

    Since I'm in Australia using an AU console, I don't get every single article on my console. There's probably a bunch of country-exclusive articles I haven't recorded that could only be received on U.S. consoles, U.K. consoles, and more countries. I do mostly get articles that are released in most English speaking countries including America, but there are also a ton of region-specific articles I get too. Australia and New Zealand are grouped as the same region, so I get articles for both countries.

    So, I've tried to look into whether a homebrew app of some sort exists that can be used to actually properly archive these articles... not just a video recording archive like mine, but a backup of an actual article file that can be loaded onto any console. I don't have any programming skills or console-hacking skills or a modded Switch, so unfortunately I can't just simply take the initiative to create something like this for myself. If I had the skills and knowledge, I would probably give it a try, but I just don't unfortunately.

    So, does anyone actually know if there is any better way of archiving these news articles on a modded Switch?

    [–] 3 points 3 months ago (3 children)

    But that's kind of my point. If Nintendo was trying to break apart Sony's 'no one buys physical anymore' narrative, then why would they be skewing the statistics of their sales so much by not only including purchases of digital-only games, but also throwing in all sales of DLC, Switch 2 Edition upgrade packs AND Nintendo Switch Online payments? If they didn't skew the statistics so much, the number of physical game sales would probably be over 50%. They could have destroyed Sony's narrative so much more if they calculated everything properly.

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  • [–] 8 points 3 months ago (8 children)

    But that raises the question. Why is Nintendo adding so much digital-only purchases to the statistics? The current narrative is that Nintendo wants physical media to stay, so why would they be skewing the statistics so much just like Sony has been doing if they were so pro-physical?

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  • [–] 48 points 3 months ago (13 children)

    So even when including all digital-only games and DLC, it's still at 38.5% who are buying physical. That's monumentally high on it's own and more then enough reason to keep physical games going for a fair while longer.

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  • [–] [S] 1 point 3 months ago

    I've never seen or heard of EB Games testing games before. They might do it with pre-owned games, but I'm not sure. I'm glad you got that refunded, I would have been pretty pissed and demanded they refund the game. Or... at least try to lol, I'm a pretty calm person even when I'm annoyed but there's still no way I would accept being given the wrong game.

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  • [–] [S] 2 points 3 months ago (1 child)

    I find that pretty annoying. I think it's totally fine if they game was already pre-owned when it arrived at the school, but selling used games as brand-new is just wrong no matter how good a condition they kept it in.

    What country was that in? Was that Australia too, or somewhere else?

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    TLDR: A Switch 2 game sold as brand new to me has scratches on it's pins, indicating use (seen in photo). Can anyone here confirm if brand new games are supposed to come like this? Or, if you have any unwrapped brand new games that have never been inserted in a console, could you please check for me if the pins have any scratches on them?


    I'm pretty annoyed because I just bought a "Brand New" copy of Metroid Prime 4: Beyond - Nintendo Switch 2 Edition from EB Games in Australia, and it appears to have been used. It has scratches on the gold pins. You can see them in the photo, but it's very hard to tell from the picture, you have to zoom in and look really closely for a faint line going down every pin. I've not inserted it in my Switch at all yet. Now, I personally know that these scratches are completely normal for Switch 1 & 2 games (even DS & 3DS). They are not generally a reason for concern. Every single Switch game you own should have these scratches if you've ever used them - they're normal. But this is supposed to be brand new. This to me indicates EB Games sold me a used copy. Also, as usual in Australia, like seemingly every store here, they annoyingly don't sell ANY brand new games with the original plastic wrap on them, meaning issues like this can in theory easily occur.

    Other then it not having plastic on it, the game case itself is perfect looking condition on the outside - it appears to be brand new. The only thing off about the case was that when I got home and opened it, it had a very tiny white hair sitting inside it that looks like it came from a short-haired dog. It also had just a few very tiny flake-like white specks the size of dust inside it too.

    Really, everything seems to point to that they sold me a used game as a brand-new one. But I'm not 100% sure yet. The only reason I'm slightly skeptical is because I'm wondering if the games possibly come with those scratches when it comes from the factory or if they're tested before arriving in stores (I doubt it, but it's just a thought). Does anyone here have any unwrapped brand new Switch games, or, ideally, Switch 2 games that you've never played that you can check for scratches for me? It has to be a cartridge that has NEVER been inserted into the console even once, otherwise it's almost certain it will have these scratches. If I can prove brand new games aren't supposed to have these scratches, I can know for certain that they sold a used game to me. I have a couple of wrapped Switch 1 games, but I was hoping to save them for when I do an unboxing video of them, which I was going to do when I get around to playing them.


    Update: Okay, to save you some reading time, from what people are telling me in the replies below, this seems to be almost certainly a normal thing, even for brand new games. Apparently the games do get tested before being sent out, and the pins get scratched in the process. I'm not sure about the hair that was in it, though. I'd still appreciate if anyone check a copy of their own unused cartridges for these scratches. I'm a collector like many of you, so I get it if you don't want to open any games that are still wrapped until you want to play it; I'm the same. I was just wondering if anyone who has an already-unwrapped copy might be able to check.

     

    Kojima said (via machine translation), “It has been announced that physical game software will no longer be produced starting in 2028. As someone who grew up with physical media, that makes me very sad. Because of that, I’m buying as many CDs, Blu-rays, and other physical media as I can while they’re still available.”

    “The transition to digital will happen in stages. Right now, even if physical discs disappear, you’ll still be able to download game data onto your hard drive. At least in that case, the data is still on your own computer. But I think the next step will be a complete move to subscription services and streaming. At that point, I won’t actually own anything anymore.”

     

    Something that a lot of you might find really cool: With Nintendo's recent update for the Switch, you can now share most digital games (and DLC) with your friends/family using "Virtual Game Cards". Essentially, you're lending a digital copy of your game to your friends, and lose access to it yourself, for the duration that your friend is borrowing it.

    One of the very first things I wondered was if you could share discontinued games that have been delisted. I personally have 2 or 3 of such games myself, including the legacy version of Minecraft Nintendo Switch Edition, which never got a physical release and was delisted from the eShop in 2018 when the bedrock version replaced it.

    I went to my friends house today to let him borrow a game, and we decided to test it out. I can confirm that it works! My friend has been wishing he could play the legacy version on Switch for years, and he can now finally do so because I was able to lend my digital game to him!

    The lending is for 2 weeks, and the game will be automatically returned to me once the time is up. At that point, I will have to meet up with him in person again if he wants to continue borrowing the game.

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